Privacy Policy

We collect information in the following ways:

• Information you provide: name, email address, phone number, company details, and any message content you submit through contact forms, newsletter sign-ups, or support requests.
• Automatically collected information: IP address, browser type, device identifiers, operating system, pages visited, referring URLs, and timestamps, collected via cookies, log files, and similar technologies.
• Mobile app information: if you use our Android application, we may collect device information, app version, crash and diagnostic logs, and usage analytics to help us maintain and improve the app.
• Information from third parties: data shared with us by analytics providers, payment processors, or partners acting on our behalf.

We use the information we collect to:

• Provide, operate, and maintain our website, app, and services;
• Respond to inquiries, quote requests, and customer support tickets;
• Send updates, newsletters, and marketing communications (you may opt out at any time);
• Monitor and analyze usage trends to improve performance and user experience;
• Detect, prevent, and address technical issues, fraud, or security incidents;
• Comply with legal obligations and enforce our Terms.

We use cookies and similar tracking technologies to recognize your browser, remember preferences, and understand how our website is used. You can control or disable cookies through your browser settings; note that some parts of the website may not function properly if cookies are disabled.

We do not sell your personal information. We may share information with:

• Service providers who perform functions on our behalf, such as hosting, analytics, email delivery, and payment processing;
• Legal authorities when required by law, regulation, or valid legal process;
• Business transfers in connection with a merger, acquisition, or sale of assets, subject to standard confidentiality arrangements.

We implement reasonable administrative, technical, and physical safeguards designed to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy, comply with our legal obligations, resolve disputes, and enforce our agreements.

Our website, app, and services are not directed at children under the age of 13, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can take appropriate action.

Depending on your jurisdiction, you may have the right to access, correct, update, delete, or restrict the use of your personal information, and to object to certain processing or withdraw consent at any time. To exercise any of these rights, contact us using the details below.

Our website and app may contain links to third-party sites or services. We are not responsible for the privacy practices or content of those third parties, and we encourage you to review their privacy policies.

We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page indicates when the policy was last revised. Continued use of our website, app, or services after changes take effect constitutes acceptance of the revised policy.

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at info@intellobyte.com or +91 76665 96339.