Privacy Policy

Hello Sakhee is a wellness and community platform designed for women. It helps users build positive habits, interact in community circles, chat with the Sakhee AI, and coordinate with human wellness experts.

To provide our core features, the app requests the following permissions and data:

• Health and Fitness Data (HealthKit & Health Connect): We request permission to read your step count, active energy burned (calories), distance, exercise time, and sleep analysis to display daily movement progress. We only read this data. We NEVER write back to Apple Health or Google Health Connect. This data is stored locally and pruned within a 30-day window.
• Photos, Videos, and Media: We request access to your photo and media library so you can upload profile pictures (avatars) and share posts/media inside the community circles.
• Audio Recording: We request microphone/audio permissions for specific voice or audio-based wellness features within the app.
• Push Notifications: We request permission to send push notifications for daily reminders, community updates, and replies from human experts. We use device tokens (APNs/FCM) which can be revoked at any time in the app settings.

We collect your Name, Email address, and Profile Picture via Google Sign-In and Sign-in with Apple. This data is handled securely through Supabase Auth.

Subscription verification and payments are handled securely through App Store Billing, Google Play Billing, and RevenueCat. We do not store or process raw credit card details directly on our servers.

Conversations with the Sakhee AI are logged to maintain your chat history and to run a safety detection layer (flagging for self-harm, legal, or medical advice). Under specific circumstances (e.g., safety concerns), the chat may be escalated to a human moderator or counsellor to ensure your well-being.

Users can post, comment, and reply inside community circles. We maintain strict moderation standards to ensure a safe environment:

• Flagged posts can be hidden or removed by administrators.
• Users can actively report abusive content directly within the app.

You have the right to request account deletion at any time directly through the app settings. When an account deletion is requested:

• The request is handled as a deletion of personal records (email, phone, and push tokens are wiped).
• Any associated data is permanently anonymized or removed in accordance with Google Play's Account Deletion Policy.

If you have any questions or concerns about this Privacy Policy, please contact the developer:

• Developer Entity: Hello Sakhee
• Contact / Support Email: contact@hellosakhee.com